Contact Us

Customer Support

How to reach us
Please contact us for any product inquiries and any needed product support. 

Europe
Europe Customer Support: INTL-CustomerService@vyaire.com
Europe Ventilation Technical Support: Support.CC.EU@vyaire.com

Denmark, Finland, Norway and Sweden
On April 1st 2018, Vyaire Medical Inc transferred its Respiratory Consumables business – consisting of Vital Signs and AirLife businesses - to Timik Group AB 

Please contact us via e-mail:
Denmark: sales@timik.dk
Finland: tilaukset@timik.fi
Norway: bestilling@timik.no
Sweden: order@timik.se

France
Operative Care & Respiratory Consumables
Customer Support: +331.86.65.43.10
Fax: +331.86.65.43.20
Hours: M-Th: 8:30am-5pm; F: 8:30am-4:30pm GMT+1
Customer Support: gmb-fr-ard@vyaire.com
Vyaire France
Tour Ariane
5 Place de la Pyramide
92088 Paris La Défense
France

Germany
Operative Care & Respiratory Consumables
Customer Support: +49.931.4972.838
Customer Support: GMB-DE-CustService-ARD@vyaire.com
Hours: M-Th: 8am-7pm; F: 8am-2pm GMT+1

Ventilation
Customer Support: +49.931.4972.393, option 2
Hours: M-T: 9am-5pm; F: 9am-2pm GMT+1
Ventilation Customer Support: GMB-DE-CustService-Ventilation@vyaire.com

Technical Support: +49.931.4972.393, option 1
Hours: M-F: 9am-5pm GMT+1
Ventilation Technical Support: Support.CC.EU@vyaire.com

Respiratory Diagnostics
Customer Support
Tel: +49.931.4972.283
Fax: +49.931.4972.865
GMB-DE-CustService-RDx@vyaire.com

Technical Service
Tel: +49.0931.4972.146
Fax: +49.0931.4972.423
Support.RT.EU@vyaire.com

Distribution
Tel: +49.0931.4972.0
Fax: +49.0931.4972.163
GMB-DE-CustService-RDx@vyaire.com

Training Center
Tel: +49.931.4972.664
Fax: +49.931.4972.382
Training.eu@vyaire.com

Vyaire Medical GmbH
Leibnizstrasse 7
Max-Planck-Strasse 13
97204 Hoechberg, Germany

Italy
Registered office
Via Ticino, 4
50019 Sesto Fiorentino (FI)

Florence
Ventilation Customer Support
Rosita Graziani: +39.055.0620700
Chiara Fontani: +39.055.0620656
Stefano Nesti: +39.055.0620676
FAX: +39.055.0620816
Hours: M-F 8:30am – 5:30pm GMT+1
Customer Support: GMB-ITA-Customer-Vent@vyaire.com

Respiratory Diagnostics Customer Support
Paolo Santacatterina: +39.055.0620630
Sara Tozzi: +39.055.0620636
FAX: +39.055.0620816
Hours: M-F 8:30am – 5:30pm GMT+1
Customer Support: GMB-ITA-CustService-RDx@vyaire.com

Operative Care & Respiratory Consumables Customer Support
Valeria Cortiana +39 02 82940457
FAX: +39.055.0620816
Hours: M-F: 9am-5pm GMT+1
Customer Support: GMB-ITA-CustomerServiceGroup-ARD@vyaire.com
 

Netherlands
Operative Care, Respiratory Consumables, Ventilation & Respiratory Diagnostics
Customer Support: +31.0.30.2289711
Reception/Switchboard: +31.0.30.2289711
Vital Signs Customer Support: +31.0.30.2289728
Technical Customer Support: +31.0.30.2289755
Fax: +31.0.30.2289713
Hours: M-F: 8:30am-5pm GMT+1
Vital Signs Customer Service: GMB-NL-VitalSigns@vyaire.com
Customer Support: administration.nl@vyaire.com

Operative Care, Respiratory Consumables
Vyaire B.V.
De Molen 8
3994 DB Houten

Ventilation & Respiratory Diagnostics
CareFusion Netherlands 238 B.V.
De Molen 8
3994 DB Houten

Spain
Operative Care & Airway Management Customer Support
Tel: +34.919.015.249
Fax: +34.914.146.951
Hours: M-Th from 8:30 to 17:30; F: from 8:00 to 15:00 GMT+1
GMB-ES-VitalSigns@vyaire.com

Respiratory Diagnostics & Ventilation Customer Support
DE-CustService-RDx@vyaire.com
Edificio Regus Manoteras
Camino Fuente de la Mora 9, 1ª planta
28050 Madrid

Vyaire Medical,
S.L. Camino Fuente de la Mora,
9 Planta 1ª 28050 Madrid Spain
Tel: +34.919.015.249
GMB-ES-VitalSigns@vyaire.com

Switzerland (CH)
Acutronic Medical Systems AG
Fabrik im Schiffli
8816 Hirzel Switzerland
Tel: +41.44.729.70.80

U.K.
Office hours:
08:30 to 16:45 GMT Mon-Thu
08:00 to 15:00 GMT Fri

Operative Care, Airway Management & Ventilation Customer Support
Freephone Customer Support: +44.0.800.3687644
Email: GMB-UK-ARD-Customer-Service@vyaire.com

Respiratory Diagnostics Customer Support
Customer Support: +44.0.800.3687644
Customer Support Email: GMB-UK-Respiratory-Sales@vyaire.com
Technical Support Email: GMB-UK-Respiratory-Service@vyaire.com

Mailing address:
Vyaire Medical Products Ltd
Chineham Gate
Crockford Lane 
Chineham Park 
Basingstoke
Hampshire
RG24 8NA

APAC

Australia
Operative Care and Respiratory Consumables
Customer Support: +61.0.1800.845141
Customer Support: ANZ-CustomerService@vyaire.com

Vyaire Medical Pty Ltd 
5 / 7 Eden Park Drive
Level 5
North Ryde, NSW
2113 Australia

China
Ventilation and Respiratory Diagnostics
Customer Support: +862122262158
Technical Support: 4008788885
Customer Support:
Ventilation Customer Support: DL-CN-GCS@vyaire.com
RDx Customer Support: DL-CN-GCS@vyaire.com

Vyaire Medical Products (Shanghai) Co., Ltd.
Room 2001,2010, 20th Floor, Tower 1,  JingAn Kerry 
Centre, No. 1515 Nanjing Road West, 
Shanghai 200040

India
Operative Care, Ventilation & Respiratory Diagnostics
Customer Support: +919810093138
Technical Support: +911141422273
Hours: 9am to 6pm
Customer Support: amit.raj@vyaire.com 

Vyaire Medical
Private Ltd.135-137, First Floor
ABW Rectangle One Building
D-4, Saket District Centre
Saket, New Delhi-110017

Japan
Operative Care & Respiratory Consumables
Customer Support: 3.6234.5477
Toll-free: 0120.951.321
Customer Support: GMB-JP-CustomerService@vyaire.com

Vyaire Medical G.K.
15-1 Aksasaka 4-Chome Minato-ku,
(Tokyo) Japan, 107-0052

Vyaire Medical
4F Akasaka K-tower
1-2-7, Motoakasaka, Minato-ku
Tokyo 107-0051 Japan
GMB-JP-CustomerService@vyaire.com
The phone number is: +81 3-6234-5477

South America

Brazil
Intermed Technical Support: INTL-CustomerService@vyaire.com
Intermed Sales: DL-BRA10-Central_Sales@vyaire.com

Intermed
Rua Santa Mônica, 980
Pq. Industrial San José
Sao Paulo
CEP 06715-865
Brazil

Contact our Commercial Team:

Europe Middle East and Africa
Vice President - EMEA
Dr. Christopher Tue
Tel: +44 7384 214 640
christopher.tue@vyaire.com

Latin America and Canada
Vice President - LAMCA
Carlos Misiara
Tel: +55 11 9768 26 255
carlos.misiara@vyaire.com

Asia Pacific
Vice President - APAC
Gijsbert van Kampen
Tel: +31 653 220 330
Gijsbert.vanKampen@vyaire.com