Contact Us

Customer Support

How to reach us
Please contact us for any product inquiries and any needed product support. 

Europe
Europe Customer Support: INTL-CustomerService@vyaire.com
Europe Ventilation Technical Support: Support.CC.EU@vyaire.com

Denmark, Finland, Norway and Sweden
On April 1st 2018, Vyaire Medical Inc transferred its Respiratory Consumables business – consisting of Vital Signs and AirLife businesses - to Timik Group AB 

Please contact us via e-mail:
Denmark: sales@timik.dk
Finland: tilaukset@timik.fi
Norway: bestilling@timik.no
Sweden: order@timik.se

France
Operative Care & Respiratory Consumables
Customer Support: +331.86.65.43.10
Fax: +331.86.65.43.20
Hours: M-Th: 8:30am-5pm; F: 8:30am-4:30pm GMT+1
Customer Support: gmb-fr-ard@vyaire.com
Vyaire France
Tour Ariane
5 Place de la Pyramide
92088 Paris La Défense
France

Germany
Operative Care & Respiratory Consumables
Customer Support: +49.931.4972.838
Customer Support: GMB-DE-CustService-ARD@vyaire.com
Hours: M-Th: 8am-7pm; F: 8am-2pm GMT+1

Ventilation
Customer Support: +49.931.4972.393, option 2
Hours: M-T: 9am-5pm; F: 9am-2pm GMT+1
Ventilation Customer Support: GMB-DE-CustService-Ventilation@vyaire.com

Technical Support: +49.931.4972.393, option 1
Hours: M-F: 9am-5pm GMT+1
Ventilation Technical Support: Support.CC.EU@vyaire.com


Respiratory Diagnostics
Customer Support
Tel: +49.931.4972.283
Fax: +49.931.4972.865
GMB-DE-CustService-RDx@vyaire.com

Technical Service
Tel: +49.0931.4972.146
Fax: +49.0931.4972.423
Support.RT.EU@vyaire.com

Distribution
Tel: +49.0931.4972.0
Fax: +49.0931.4972.163
GMB-DE-CustService-RDx@vyaire.com

Training Center
Tel: +49.931.4972.664
Fax: +49.931.4972.382
Training.eu@vyaire.com

Vyaire Medical GmbH
Leibnizstrasse 7
Max-Planck-Strasse 13
97204 Hoechberg, Germany

Italy
Registered office
Via Ticino, 4
50019 Sesto Fiorentino (FI)

Milan
Operative Care & Respiratory Consumables Customer Support
Valeria Cortiana +39 02 82940457
FAX: +39.055.0620816
Hours: M-F: 9am-5pm GMT+1
Customer Support: GMB-ITA-CustomerServiceGroup-ARD@vyaire.com
Uffici Copernico
Via Copernico, 38
20125 Milano

Florence
Ventilation Customer Support
Rosita Graziani: +39.055.0620700
Chiara Fontani: +39.055.0620656
Stefano Nesti: +39.055.0620676
FAX: +39.055.0620816
Hours: M-F 8:30am – 5:30pm GMT+1
Customer Support: GMB-ITA-Customer-Vent@vyaire.com

Respiratory Diagnostics Customer Support
Paolo Santacatterina: +39.055.0620630
Sara Tozzi: +39.055.0620636
FAX: +39.055.0620816
Hours: M-F 8:30am – 5:30pm GMT+1
Customer Support: GMB-ITA-CustService-RDx@vyaire.com

Netherlands
Operative Care, Respiratory Consumables, Ventilation & Respiratory Diagnostics
Customer Support: +31.0.30.2289711
Reception/Switchboard: +31.0.30.2289711
Vital Signs Customer Support: +31.0.30.2289728
Technical Customer Support: +31.0.30.2289755
Fax: +31.0.30.2289713
Hours: M-F: 8:30am-5pm GMT+1
Vital Signs Customer Service: GMB-NL-VitalSigns@vyaire.com
Customer Support: administration.nl@vyaire.com

Operative Care, Respiratory Consumables
Vyaire B.V.
De Molen 8
3994 DB Houten

Ventilation & Respiratory Diagnostics
CareFusion Netherlands 238 B.V.
De Molen 8
3994 DB Houten

Spain
Operative Care & Airway Management Customer Support
Tel: +34.919.015.249
Fax: +34.914.146.951
Hours: M-Th from 8:30 to 17:30; F: from 8:00 to 15:00 GMT+1
GMB-ES-VitalSigns@vyaire.com

Respiratory Diagnostics & Ventilation Customer Support
DE-CustService-RDx@vyaire.com
Edificio Regus Manoteras
Camino Fuente de la Mora 9, 1ª planta
28050 Madrid

Vyaire Medical,
S.L. Camino Fuente de la Mora,
9 Planta 1ª 28050 Madrid Spain
Tel: +34.919.015.249
GMB-ES-VitalSigns@vyaire.com

Switzerland (CH)
Acutronic Medical Systems AG
Fabrik im Schiffli
8816 Hirzel Switzerland
Tel: +41.44.729.70.80

U.K.
Office hours:
08:30 to 16:45 GMT Mon-Thu
08:00 to 15:00 GMT Fri

Operative Care, Airway Management & Ventilation Customer Support
Freephone Customer Support: +44.0.800.3687644
Email: GMB-UK-ARD-Customer-Service@vyaire.com

Respiratory Diagnostics Customer Support
Customer Support: +44.0.800.3687644
Customer Support Email: GMB-UK-Respiratory-Sales@vyaire.com
Technical Support Email: GMB-UK-Respiratory-Service@vyaire.com

Mailing address:
Vyaire Medical Products Ltd
Chineham Gate
Crockford Lane 
Chineham Park 
Basingstoke
Hampshire
RG24 8NA

APAC

Australia
Operative Care and Respiratory Consumables
Customer Support: +61.0.1800.845141
Customer Support: ANZ-CustomerService@vyaire.com

Vyaire Medical Pty Ltd 
5 / 7 Eden Park Drive
Level 5
North Ryde, NSW
2113 Australia

China
Ventilation and Respiratory Diagnostics
Customer Support: +862122262158
Technical Support: 4008788885
Customer Support:
Ventilation Customer Support: DL-CN-GCS@vyaire.com
RDx Customer Support: DL-CN-GCS@vyaire.com

Vyaire Medical Products (Shanghai) Co., Ltd.
Room 2001,2010, 20th Floor, Tower 1,  JingAn Kerry 
Centre, No. 1515 Nanjing Road West, 
Shanghai 200040

India
Operative Care, Ventilation & Respiratory Diagnostics
Customer Support: +919810093138
Technical Support: +911141422273
Hours: 9am to 6pm
Customer Support: amit.raj@vyaire.com 

Vyaire Medical
Private Ltd.135-137, First Floor
ABW Rectangle One Building
D-4, Saket District Centre
Saket, New Delhi-110017

Japan
Operative Care & Respiratory Consumables
Customer Support: 3.6234.5477
Toll-free: 0120.951.321
Customer Support: GMB-JP-CustomerService@vyaire.com

Vyaire Medical G.K.
15-1 Aksasaka 4-Chome Minato-ku,
(Tokyo) Japan, 107-0052

Vyaire Medical
4F Akasaka K-tower
1-2-7, Motoakasaka, Minato-ku
Tokyo 107-0051 Japan
GMB-JP-CustomerService@vyaire.com
The phone number is: +81 3-6234-5477

South America

Brazil
Intermed Technical Support: INTL-CustomerService@vyaire.com
Intermed Sales: DL-BRA10-Central_Sales@vyaire.com

Intermed
Rua Santa Mônica, 980
Pq. Industrial San José
Sao Paulo
CEP 06715-865
Brazil

Contact our Commercial Team:

Europe Middle East and Africa
Vice President - EMEA
Dr. Christopher Tue
Tel: +44 7384 214 640
christopher.tue@vyaire.com

Latin America and Canada
Vice President - LAMCA
Carlos Misiara
Tel: +55 11 9768 26 255
carlos.misiara@vyaire.com

Asia Pacific
Vice President - APAC
Gijsbert van Kampen
Tel: +31 653 220 330
Gijsbert.vanKampen@vyaire.com

 

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Our Locations

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AU

Vyaire Australia

+61.0.1800.845141
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USA

Vyaire Mettawa, IL

1.833.327.3284
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CN

Vyaire China

+862123254635
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FR

Vyaire France

+331.86.65.43.10
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DE

Vyaire Germany

+49.931.4972.283
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IN

Vyaire India

+919810093138
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JP

Vyaire Japan

+81.3,6234.5477
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IT

Vyaire Italy

+39.02.829404
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NL

Vyaire Netherlands

31.0.30.2289711
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ES

Vyaire Spain

+34.919.015.249
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CH 1

Vyaire Switzerland

+41.44.729.70.80
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CH 2

Vyaire Switzerland

+41 81.750.66.99
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UK

Vyaire United Kingdom

+44.0.800.3687644
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USA

Vyaire Yorba Linda, CA

1.714.283.2228
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Please note, all products, services, or features of products and services may not be available in your local area. Please check with your local Vyaire representative. The information provided in this site is intended for healthcare professionals.

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